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Sign in FAQ
I would like to know more about the new Identity service?

We've transitioned to a new identity service. If this is your first login post migration you can still use your exiting username and password.

On this screen enter your username and click next. Follow the instruction on the corresponding screen for a seamless login experience.

How do I register a New Account?

You can register a new account by clicking on the sign-up option on the sign-in/register screen.

An email will be sent to you to validate your email address.

I forgot my password. How can I reset it?

If using a social provider, you follow their instructions:

If you are logging in with an email address, use this “forgot password” option available on your password screen.

How can I switch my verification method?

You have the option to change you authentication method by selecting the “verify with something else” option.

Why am I getting emails from identity.tylerportico.com?

MunicipalOnlinePayments.com hosted by Tyler Portico, the “entry point” for many cloud applications and services developed by Tyler Technologies, Inc. If you chose to use an email address instead of a social provider for sign-in, it’s the identity services that handles your authentication and any management activities that require your email.

Welcome

View the Step-By-Step Account Setup Guide

Effective January 2025, a 2.5% fee will be applied to all utility bill payments made with credit cards. We accept Visa, Mastercard, and Discover.

If you wish to avoid these fees, we will continue to offer these alternative options:

  • Automatic Bank Drafts
  • Mail a check to City Hall
  • Drop off cash or a check in the City Hall drop box
  • Pay in person at City Hall with cash or check

We appreciate your understanding. If you have any questions, please contact the Utility Department at ubclerk@belaireks.gov or call (316) 744-2451 ext. 132.