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Sign in FAQ
I would like to know more about the new Identity service?

We've transitioned to a new identity service. If this is your first login post migration you can still use your exiting username and password.

On this screen enter your username and click next. Follow the instruction on the corresponding screen for a seamless login experience.

How do I register a New Account?

You can register a new account by clicking on the sign-up option on the sign-in/register screen.

An email will be sent to you to validate your email address.

I forgot my password. How can I reset it?

If using a social provider, you follow their instructions:

If you are logging in with an email address, use this “forgot password” option available on your password screen.

How can I switch my verification method?

You have the option to change you authentication method by selecting the “verify with something else” option.

Why am I getting emails from identity.tylerportico.com?

MunicipalOnlinePayments.com hosted by Tyler Portico, the “entry point” for many cloud applications and services developed by Tyler Technologies, Inc. If you chose to use an email address instead of a social provider for sign-in, it’s the identity services that handles your authentication and any management activities that require your email.

Welcome

View the Step-By-Step Account Setup Guide

Effective August 1, 2025, all utility payments made with credit cards will be assessed a 3.7% fee ($2.50 minimum). Other payment options, such as cash, check, or automatic bank drafts (ACH), will not incur any additional fees.

To avoid credit card fees, several no-fee payment options are available:

  • Sign up for automatic bank drafts at belaireks.gov/ACH-Form
  • Pay in person with cash or check at City Hall
  • Mail a check to City Hall
  • Use the secure check drop box located in the City Hall parking lot

We appreciate your understanding. If you have any questions, please contact the Utility Department at ubclerk@belaireks.gov or call (316) 744-2451 ext. 132.